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Job Title Dispatcher
Location Jacksonville, FL
Department Dispatch
FLSA Status Non-Exempt
Reports to Director of Communications
Shifts hiring Full-time, Night Shift, Weekends
Additional Information Rotating weekends; shifts vary

Join the leading ambulance provider in North Florida and grow with a winning team.

Century Ambulance Service is the premier medical transport provider in North Florida delivering unparalleled patient care and customer service throughout the region. Our focus on compassionate, specialized care enables us to find the appropriate solution no matter the circumstances, and we take pride in our personal approach to healthcare.

Why work for Century?

  • 12 hour schedules (36/48-hour work week)
  • $14/hr
  • 401(k) with employer matching up to 4%
  • Life, Health, Dental, HSA
  • Paid time off (PTO)
  • Paid training
  • State of the art equipment

What it takes to be successful in this role:

  • High school diploma or equivalent
  • General understanding of medical terminology and/or experience in a healthcare setting
  • Any combination of the following equivalent to two (2) years of experience:
    • EMS dispatcher or call center representative experience
    • Multi-line telephone experience
    • Direct customer service experience
  • Regular, reliable attendance
  • Excellent communication and listening skills; active listener
  • Ability to multi-task

Preferred Qualifications:

  • Dispatch experience in EMS (Emergency Medical Services)
  • EMT (Emergency Medical Technician) and/or EMD certification (Emergency Medical Dispatcher)
  • Field experience in EMS
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